Ghana Telecommunication Company Limited (GTCL) - Cookie Policy

Overview

This cookie policy applies for cookies described below which may be placed when you visit different pages on the https://telecel.com.gh/ domain for example some may be set when you first visit (https://telecel.com.gh/)and then additional cookies may be placed when you move around the website to subdomains for example https://telecel.com.gh/business/.

This cookie policy does not apply to subdomains ofhttps://telecel.com.gh/ that contain its own cookie policy. In this cookie policy we explain what cookies are, how we use them and how you can manage them for both our site and other websites you might use.

What are cookies?

Cookies usually comprise of unique alphanumeric identifier that sits on your browser. In some cases, we won’t be able to link the information we collect by using a cookie back to you. They can, however, enable us to link that information back to you and your personal information, for example, when you log in, or choose to register for a service, or newsletter. We may also use cookies in order to provide you with personalised adverts based on your

If you want to know more about cookies, head to aboutcookies.org.

How we use cookies

We use cookies to make our website work, or work more efficiently. We also use cookies to track what you've done on the site so we can understand what you like and use or don't like and don't use to provide a more enjoyable, customised service and experience, as well as to help us develop and deliver better content, products and services tailored to our customers' interests and needs.

Our cookies don't hold personal information such as your name. They simply let us find information once you're logged in or help link your browsing information to you and your personal information when you choose to register for a service, white paper or newsletter.

To do this we sometimes use persistent cookies. We take looking after your personal information seriously – we're always monitoring and improving how we protect it.

We've put our cookies into the following categories, to make it easier for you to understand why we need them:

• Strictly necessary – these are used to help make our website work efficiently
• Performance – these are used to analyse the way our website works and how we can improve it for example which pages you visit the most often and if you get any error messages from web pages
• Functionality – these help to enhance your experience by doing things like remembering choices you make and provide a more enhanced, personal features

Third Party Cookies:

• Third party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company's website – like our Facebook or Twitter account, or a video from our YouTube page.
• So, when you 'Like' or 'Tweet' an item from our website, these sites may sometimes put cookies on your computer. We don't control how they use their cookies, so we suggest you check their website to see how they're using them and how you can manage them.
• Affiliates of the Telecel Group with a different domain name may also place cookies on our website, to show you adverts or pages of other Telecel Group companies that may be of interest to you.

Controlling your Cookies.

You can also manage your cookie preferences in your browser.

You can control how you use cookies in your browser. If you don’t know what browser you’re using, find out by:

• PC users: Go to ‘Help’ in your browser and choosing ‘About’
• Mac users: Click on the Apple menu and choose ‘About’.

How to check cookies are enabled for PCs

Google Chrome

• Click the menu button (three horizontal bars) at the top right of your browser window and select ’Settings’ then ‘Show advanced settings
• Locate the 'Privacy' heading, and select 'Content settings'
• Now select 'Allow local data to be set'

Microsoft Internet Explorer 11

• Click on the ‘Settings’ icon (looks like a cog) at the top right of your browser window and select 'Internet options', then click on the 'Privacy' tab
• Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
• Settings above Medium will disable cookies

Mozilla Firefox

• Click the menu button (three horizontal bars) at the top right of your browser window and select Options
• Then select the Privacy icon
• Click on Cookies, then select 'allow sites to set cookies'

How to check cookies are enabled for Macs

Safari on OS X

• Click on 'Safari' at the top of your browser window and select the 'Preferences' option
• Click on 'Privacy'
• Select 'Allow from websites I visit'