Telecel GHANA CONTENT SERVICES

Terms & Conditions

Organizing entity:  Telecel GHANA

1. Duration & Participation

1.1         TELECEL “CONTENT SERVICES ” is a bouquet of services designed to promote Interactive skilled-based SMS and Mobisite content services exclusively for Telecel subscribers which gives access to premium services and the freedom to select whatever they want! The overall initiative consists of Interactive Content Services and a Mobisite which incorporates leaderboard features and is charged at a daily fee.

The Interactive Content Services are ongoing services on the Telecel Network

1.2 Means of Participation

Participation may be on any of the following:

• Guessing Game
• IQ Test
• M-Learning (French)

Telecel customers who subscribe to either of the services may be prompted to enter the other available services. 

Participation: Telecel subscribers will join a service by either dialing a USSD code, sending a Keyword to a short code, or getting prompts to join through other recruitment channels such as SAT PUSH/smart messaging or Web recruitment. If the subscriber confirms a subscription by sending an SMS to the shortcode or dialing a USSD code for a particular service, access to that service is granted at a daily subscription cost of GHS 0.40 (incl. VAT) per Service.

 GUESSING GAME

 The Premium Guessing Game Service offers users the chance to receive up to 5 clues in order to guess the correct answer to a riddle. Charged users can play up to 5 riddles a day at GHs 0.40/day and receive points. Users accumulate points towards the leaderboard to earn bragging rights over other participants upon the first subscription and every successful charge. To subscribe to this service a subscriber needs to dial the USSD *2127*1# and follow the instructions or send specific keywords such as “OK” to the shortcode 2127. 

IQ TEST

 The IQ test offers users the chance to participate in answering interesting and intelligent questions that challenge the mind and helps discover hidden skills. Charged subscribers are served 5 questions daily at GHs 0.40. Users accumulate points towards the leaderboard to earn bragging rights over other participants upon the first subscription and every successful charge. To subscribe to this service a subscriber needs to dial the USSD *2128*1# and follow the instructions or send specific keywords such as “OK” to the shortcode 2128.

M-LEARNING (FRENCH TEST)

 The French lessons offer interactive learning sessions, making learning a new language easy. Charged subscribers are served up to 5 questions a day at GHs 0.40/day and receive points. Users accumulate points towards the leaderboard to earn bragging rights over other participants upon the first subscription, every successful charge, and upon answering the questions (i.e., for correct and wrong answers). To subscribe to this service a subscriber needs to dial the USSD *2129*1# and follow the instructions or send specific keywords such as “OK” to the shortcode 2129.

 Only upon receipt of the welcome SMS will one be deemed a Subscriber to the Service according to these Terms & Conditions. No charges will apply if the aforementioned subscription process is complete and also there is no charge for the questions received.

• The ORGANIZER, at its sole discretion, may limit the maximum number of questions that every Subscriber can play in the Content Services within a specific period.
• Participation in this PROMOTIONAL Incentive Scheme and any winnings are subject to these rules, which will be interpreted by the ORGANIZER at its discretion, whose decision regarding any dispute will be final and binding. The ORGANIZER reserves the right to amend these rules at any time during the Incentive PERIOD. The ORGANIZER will not be required to provide any reasons for such alteration and no subscriber will have any claim whatsoever against the ORGANIZER, associated companies, and their advertising and promotion agencies.  All information, rules, or conditions relating to this Incentive Scheme, published in any promotional or advertising material in any media at any time before or during the Incentive Scheme period, will form part of the terms and conditions of this PROMOTION.
• The ORGANIZER shall be entitled, in its sole discretion, to reject any entry for any reason whatsoever and will not be obliged to correspond with any person about the Incentive Scheme.

2. Eligibility

2.1 The TELECEL “CONTENT SERVICES is open to residents of GHANA that are prepaid subscribers of the ORGANIZER, who are over 18 years old, excluding all employees, representatives, and agents of the ORGANIZER, their respective parents and/or affiliated companies, Content suppliers, and those with whom any of the foregoing are domiciled. The person that owns the SIM card or has express authorization from the SIM card’s owner to use it is considered the PARTICIPANT, regardless of the actual user of the phone.

3. Period and Cost of Play

3.1 Subscribers will collect points for each subscription renewal in the interactive service. In the M-Learning service, subscribers will also receive points by replying to the questions.  Also, on 1st subscription only, subscribers will earn points, which will also count towards the leader board.

3.2.    Each eligible subscriber will be allotted a number of entries equal to the number of points s/he has accumulated.

3.3        The first SMS sent to the respective service shortcode by the user, allows the user to enter a service and is called the REGISTRATION SMS. In response to the REGISTRATION SMS, the user will receive three (3) SMS: 1) a welcome SMS, 2) an SMS notifying the user that the day’s test/quiz/lessons are about to start and 3) an SMS with the first question/clue of the day.

4  Game and Points

4.1         Every SMS with a question contains the question, and answer variants in the format 1=AAAAA, 2=BBBBB. The user must select the correct response and send the corresponding number 1 or 2 or the options verbatim. This applies only to IQ tests and French Lessons.

4.2         Across all services, users receive 100 points upon their first subscription to each service and upon successful daily renewal of the service.

4.3         For every correct answer to a question, the user will receive 20 points. For every correct answer, the user gets 10 points. Subscribers would receive no points for invalid answers.

5. Cost & Subscription

a. SUBSCRIBERS

5.1         Every SUBSCRIPTION SMS successfully received from the shortcode 2127 is charged at GHs 0.40 inclusive of all taxes.

Every SUBSCRIPTION SMS successfully received from the shortcode 2128 is charged at GHs 0.40 inclusive of all taxes.

Every SUBSCRIPTION SMS successfully received from the shortcode 2129 is charged at GHs 0.40 inclusive of all taxes.

5.2         In case a subscriber does not have sufficient credit to receive the SUBSCRIPTION SMS on a specific day he will NOT be able to receive questions or content messages.

5.3         SUBSCRIBERS can terminate their subscription by sending “CANCEL” to the respective service short code, free of charge or by dialling *2127*0# to cancel the subscription to Guessing Game; *2128*0# to cancel subscription from IQ Test, *2129*0# to cancel subscription from M-Learning (French Test)

5.4         Subscribers’ subscription can also be cancelled at the sole discretion of the ORGANIZER in the event that a clear expression of non-interest in participating in the promotion is demonstrated by the subscriber via SMS (e.g. the Participant is sending an MO message reporting “I do not want to participate”).

6. Additional capabilities

6.1         SUBSCRIBERS can get more information about the promotion by sending “INFO” to the respective service shortcodes.

6.2         SUBSCRIBERS can get their last unanswered question in the service M-Learning (French Test) for free by sending “LAST” to 2129.

6.3         SUBSCRIBERS can get to know their points for free by sending “POINTS” to the respective service shortcode

6.4         SUBSCRIBERS can get to retrieve their credentials for free for accessing the Mobisite by sending “PASSWORD” to the respective service shortcode.

7. Personal Data Protection

7.1      By participating in the CONTENT SERVICES, the SUBSCRIBERS expressly agree that the personal data which they supply shall be processed by the ORGANIZER for the purposes of executing the Incentive Scheme and also for the purpose of publicizing the Incentive Scheme and the ORGANIZER. It is hereby specified that the ORGANIZER  guarantees that publicity, entailing the sharing with third parties of personal data supplied as a result of participation in the Incentive Scheme, (including through television, the press, leaflets, and other means and formats of communication) shall be made only with respect to the winners of the Prizes and will only indicate the given names and surnames of the winners, the location of their place of residence, their images and voices (contained in photographic records, audio, video and other types of records, made with the purposes of publicity connected to the Incentive Scheme).  The winning SUBSCRIBERS give, through their participation in the Incentive Scheme, express consent for the use of this data in the formats herein defined. Following the termination of the Incentive Scheme, personal data will be destroyed.

7.2      In accordance with local laws and regulations, the ORGANIZER respects the privacy of SUBSCRIBERS of this Incentive Scheme, by which it is committed to the use of technology in a transparent form and in strict observance of the rights, freedom, and guarantees of the citizens and by the reservation of the intimacy of their private and family life. The personal data collected within the scope of this Incentive Scheme will be treated as private and confidential. It shall not be disclosed to other individuals or organizations, except in the event of legislation to the contrary or where such is authorized by the SUBSCRIBERS themselves. The data will be stored on servers with access controlled on a need-to-know basis and limited by passwords.

8. Governing Law & Amendments

8.1      This PROMOTION is organized under and governed by the laws and statutes of GHANA.

8.2      These Terms & Conditions are valid until amended or suspended by the ORGANIZER.